Privacy Policy

This Privacy Policy ("Policy") sets out how 7bbet ("we", "us", "our"), the operator of the online cricket betting and casino platform at https://7bbet.vip, collects, uses, stores, shares and protects the personal information of players and visitors ("you", "your") who access our platform from Bangladesh and other permitted jurisdictions. This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account, logging in, or using any feature of the 7bbet platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 7bbet platform. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles.

7bbet collects personal data that is necessary to provide a safe, compliant and personalised betting experience. The categories of data we collect and the purpose of each are summarised in the table below:

In addition to the data you provide directly, 7bbet may collect data automatically through cookies and similar technologies as you navigate the platform. Please refer to Section 7 (Cookies and Tracking) for full details.

7bbet uses collected personal data for the following specific purposes, all of which are necessary either to perform our contractual obligations to you or to comply with our legal and regulatory responsibilities:

• Account creation and management: to register, verify and maintain your 7bbet account, including identity verification and age checks required under our eligibility rules.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay and supported bank accounts, and to maintain transaction records as required.
• Platform security and fraud prevention: to monitor for suspicious activity, detect multiple accounts, prevent bonus abuse and ensure the integrity of cricket betting and casino game outcomes.
• Responsible gaming: to monitor wagering patterns and apply player-requested deposit limits, time-out periods or self-exclusion instructions to protect your wellbeing.
• Customer support: to respond to your queries, complaints and account requests efficiently and to maintain a record of support interactions for quality and compliance purposes.
• Regulatory and legal compliance: to meet anti-money laundering (AML) obligations, respond to lawful authority requests and maintain records as required by applicable financial and gaming regulations.

7bbet processes your personal data on the following legal bases, depending on the specific processing activity:

• Contract performance: processing that is necessary to deliver the services you have contracted for, including account management, bet placement and payment processing.
• Legal obligation: processing required to comply with applicable laws and regulations, including AML rules, age verification requirements and lawful requests from competent authorities.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring and service improvement, where our interests are not overridden by your rights and freedoms.
• Consent: processing for optional purposes such as promotional communications, where we rely on your freely given, informed and specific consent, which you may withdraw at any time.

7bbet does not sell, rent or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

• Payment service providers: We share the minimum necessary financial and identity data with mobile wallet operators (bKash, Nagad, Rocket) and bank partners solely to process deposits and withdrawals on your behalf.
• Identity verification providers: Where enhanced KYC verification is required, we may share identity documents with accredited verification service providers who are bound by strict confidentiality obligations.
• Game content providers: Aggregate, anonymised game session data may be shared with our game studio partners (such as Pragmatic Play, Evolution Gaming, Ezugi) purely for technical purposes such as game performance reporting. No personally identifiable information is disclosed to game studios.
• Regulatory and law enforcement authorities: We will disclose personal data to competent authorities (including financial intelligence and law enforcement agencies) when required to do so by applicable law, court order or equivalent legal process.

All third parties with whom 7bbet shares personal data are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection obligations. 7bbet does not transfer personal data to jurisdictions that do not maintain adequate data protection standards without implementing appropriate safeguards.

7bbet handles financial data with particular care given the sensitive nature of payment information. When you make a deposit or withdrawal using bKash, Nagad, Rocket or a bank account, the minimum necessary transaction details are passed to the relevant payment service provider to complete the transaction. 7bbet does not store your full mobile wallet PIN or bank account passwords at any point.

Transaction records — including deposit amounts, withdrawal amounts, dates and reference numbers — are retained by 7bbet for a minimum of five years from the date of the transaction, as required for AML compliance and dispute resolution. These records are stored securely and are accessible only to authorised 7bbet personnel and, where legally required, to relevant regulatory and law enforcement authorities.

7bbet uses cookies and similar tracking technologies to operate the platform effectively, recognise returning users and improve the overall user experience. The types of cookies we use are as follows:

• Essential cookies: These are strictly necessary for the platform to function. They maintain your login session, remember your language preference and ensure secure navigation between pages. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: These collect anonymised data about how users interact with the platform — for example, which pages are visited most frequently and where users exit. This data helps us improve the betting experience and identify technical issues.
• Security cookies: These help detect and prevent fraudulent login attempts, unusual account activity and bot-driven interactions. Security cookies are non-negotiable components of our fraud prevention framework.

Most mobile browsers allow you to control or delete cookies through your device settings. Disabling essential cookies will impair the functionality of the 7bbet platform and may prevent you from logging in or placing bets. We do not use cookies to track your activity on third-party websites outside of the 7bbet platform.

7bbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In general, account data is retained for the duration of the account relationship and for a minimum of five years after account closure to meet AML and financial record-keeping obligations.

Marketing communication preferences are retained only for as long as you remain opted in. If you opt out, your marketing preference is updated immediately and no further promotional communications will be sent. Data collected for analytics purposes is anonymised within twelve months of collection and is thereafter retained in aggregated, non-identifiable form only.

As a registered 7bbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered mobile number and a description of your request:

• Right of access: You may request a copy of the personal data 7bbet holds about you, including your account details, transaction history and betting records.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that AML-mandated records cannot be deleted before the required retention period expires.
• Right to restrict processing: You may request that we restrict the processing of your data in certain circumstances, for example where you contest the accuracy of the data or object to our use of it.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a structured, machine-readable copy of the personal data you have provided to 7bbet.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7bbet will respond to data rights requests within 30 days of receipt. In complex cases, we may extend this period by up to an additional 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

7bbet implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security audits and penetration testing of the platform infrastructure, and automated monitoring systems that flag unusual login patterns and suspicious transaction activity in real time.

While 7bbet takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure — use a strong, unique password for your 7bbet account, never share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

The 7bbet platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the data collected and void any associated transactions.

Parents and guardians who believe their child may have registered on the 7bbet platform should contact us immediately at [email protected]. We take underage access seriously and will act promptly on any verified report. We encourage parents to use parental control tools available on mobile devices to prevent access to online betting platforms by minors.

The 7bbet platform may, from time to time, reference or display the names of third-party payment providers, game studios or sporting bodies for informational purposes. 7bbet does not operate any external websites and does not include hyperlinks to third-party sites within the platform. This Privacy Policy applies solely to personal data collected by 7bbet through the 7bbet platform. 7bbet is not responsible for the privacy practices of any third-party operators, payment providers or game studios, which are governed by their own privacy policies.

7bbet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we may also notify registered players through an in-platform notification or by email to the contact address held on account.

We encourage you to review this Privacy Policy periodically to stay informed about how your personal data is being handled. Your continued use of the 7bbet platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes described therein. If you disagree with any change, you may request account closure at any time.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which 7bbet handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]