Responsible Gaming
7bbet is committed to keeping gambling fun, safe and within your control. Our tools and resources are here to help every player in Bangladesh enjoy the platform responsibly.
At 7bbet, we believe that gambling should always be an enjoyable leisure activity — never a source of financial hardship, emotional stress or relationship difficulties. We recognise that for a small number of players, gambling can become problematic, and we take our responsibility to those players seriously. That is why we have developed a comprehensive set of responsible gaming tools, resources and policies for every player on our Bangladesh platform.
Our responsible gaming framework covers deposit limits, session time controls, cooling-off periods, self-exclusion, reality checks and direct access to our 24/7 support team. All of these tools are free, voluntary and available immediately through your 7bbet account settings. We encourage every player — whether or not they have experienced any difficulty — to take a few minutes to set personal limits that keep gambling in its rightful place as a form of entertainment.
Understanding Responsible Gaming
Responsible gaming means making informed decisions about how, when and how much you gamble — and knowing when to stop. It is not about avoiding gambling altogether; it is about approaching betting and casino games with the same mindset you would bring to any other form of entertainment: a clear budget, a time limit and an understanding that losses are a normal part of the experience.
Cricket betting at 7bbet — whether it is the BPL, IPL, T20 World Cup or a Bangladesh Tigers test match — is meant to add an extra layer of excitement to sport you already love. Casino games like slots and live dealer tables are designed for short, entertaining sessions. When either activity starts to feel like an obligation, a way to recover losses, or a source of anxiety, that is a signal worth paying attention to.
7bbet operates on a principle of informed play: we want every player in Dhaka, Chittagong, Sylhet, Khulna and across Bangladesh to enjoy our platform with full awareness of the risks involved and full access to the tools that can help them stay in control. Gambling should never be viewed as a source of income or a guaranteed method of recovering financial losses.
Our Responsible Gaming Tools
7bbet provides the following tools directly within your account settings. They are free to use, take effect quickly and can be adjusted (within the limits described below) at any time. To activate any tool, log in and visit your account settings, or contact our support team at [email protected].
ℹ️ All responsible gaming tools on 7bbet are available free of charge to every registered player. You do not need to provide any reason to activate a deposit limit, time-out or self-exclusion. Our support team will process all requests without question and with full confidentiality.
Self-Exclusion
Self-exclusion is the strongest responsible gaming tool available on 7bbet. When you self-exclude, your account is suspended and you will be unable to log in, deposit, place bets or access any promotional offers for the duration of the exclusion period. Self-exclusion periods start at a minimum of 6 months and can be set for 1 year, 2 years, 5 years or indefinitely.
During a self-exclusion period, 7bbet will also suspend any marketing communications sent to your registered contact details, including promotional SMS and email notifications. We strongly recommend any player who feels that gambling is having a negative impact on their daily life, finances or mental health to activate self-exclusion immediately. Requesting self-exclusion is a sign of strength, not weakness.
- Log in to your 7bbet account and navigate to Account Settings, then select the Responsible Gaming section.
- Select 'Self-Exclusion' from the available options and choose your preferred exclusion duration (6 months, 1 year, 2 years, 5 years or indefinite).
- Confirm your selection. You will receive a confirmation message to your registered mobile number. Your account will be suspended immediately after confirmation.
- Alternatively, contact the 7bbet support team directly at [email protected] to request self-exclusion by email — our team will process the request within one hour and send written confirmation.
⚠️ Once self-exclusion is activated, 7bbet cannot lift or override it before the chosen period ends, even at your own request. This is a deliberate safeguard — the cooling-off period must complete fully before any reinstatement can be considered. Any balance in your account at the time of self-exclusion will be preserved and returned to you in full upon verified request when the exclusion period ends.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, income or background. It often develops gradually and can be difficult to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and begun to affect your wellbeing:
- ⚠Spending more money or time gambling than you originally intended, and finding it difficult to stick to the limits you set for yourself.
- ⚠Gambling to try to recover money you have already lost — sometimes called 'chasing losses' — which typically leads to larger losses over time.
- ⚠Feeling restless, irritable or anxious when you are unable to gamble, or experiencing a compulsive urge to return to betting even after deciding to stop.
- ⚠Borrowing money from friends, family members, or financial services to fund gambling activity, or using money set aside for essential expenses such as rent, food or utility bills.
- ⚠Lying to or hiding your gambling activity from family members, friends or colleagues because you feel ashamed, guilty or worried about their reaction.
- ⚠Neglecting work, studies, family responsibilities or personal health as a result of time or money spent on gambling.
- ⚠Using gambling as a way to escape from stress, personal problems, depression, loneliness or difficult life circumstances rather than as a form of entertainment.
⚠️ Please do not wait. Contact the 7bbet support team at [email protected] right now to activate self-exclusion or to speak with someone about your experience. You can also ask us to set an immediate deposit limit or account suspension while you consider your next steps. There is no judgment — only support.
Tips for Safe and Enjoyable Play
Whether you are a new 7bbet player or a long-term member of the Bangladesh platform, the following habits will help you keep gambling in its proper place as a leisure activity:
- Always set a deposit limit before you start a new gaming session. Treat your deposit limit as a non-negotiable entertainment budget, just as you would with a cinema ticket or a meal out.
- Never gamble with money you cannot afford to lose. Only bet with surplus funds — money left over after rent, utilities, food, family obligations and savings are all covered.
- Take regular breaks. Step away from the screen every hour, even if you are winning. Continuous play impairs judgment and increases the likelihood of impulsive decisions.
- Do not gamble when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states reduce your ability to make calm, rational decisions about risk.
- Keep gambling balanced with other leisure activities. Maintain hobbies, social relationships and physical activity that are completely separate from betting and gaming.
- Review your activity history in your 7bbet account at least once a month. Seeing your actual figures — total deposited, total won, total lost — provides a clear, objective picture of your gambling behaviour over time.
Remember: the house always has a statistical edge over time. Winning streaks are temporary, and no betting strategy can overcome the long-term mathematical advantage built into casino games or sportsbook odds. Enjoy the experience for what it is — entertainment — and never rely on gambling as a financial strategy.
Protecting Minors
7bbet is strictly a 21+ platform. Persons under the age of 21 are not permitted to register, deposit or participate in any gambling activity on the 7bbet platform. All new accounts undergo an age and identity verification process as part of our KYC procedures. Accounts that cannot be verified as belonging to a person aged 21 or above will be suspended pending verification or permanently closed.
If you share a device with younger family members in your Dhaka, Chittagong or Sylhet household, we strongly advise enabling device-level parental controls through your phone or tablet's operating system settings to prevent access to gambling applications and websites. Log out of your 7bbet account whenever you are not actively using the platform, and never share your account credentials with anyone.
ℹ️ If you suspect that a minor has accessed the 7bbet platform using your account or anyone else's account, please report it immediately to [email protected]. We will investigate the report, suspend the account in question and take all necessary steps to prevent further access. The safety of minors is a non-negotiable priority for 7bbet.
Get Help and Support
If you are concerned about your own gambling or about someone close to you, please reach out to the 7bbet support team. We are available around the clock, seven days a week, including during Eid, Pohela Boishakh and national holidays. You do not need to be in crisis to contact us — any concern, question or request related to responsible gaming will be handled with care, confidentiality and without judgment. Our team can help you activate any responsible gaming tool, discuss your options, or simply listen.
We Are Here for You
Contact our responsible gaming support team any time — day or night. We respond to all responsible gaming emails within one hour during Bangladesh Standard Time business hours and within three hours at all other times.
[email protected]Play Smarter. Stay in Control.
Responsible play is the foundation of the 7bbet experience. Explore our FAQ for more guidance, or visit the 7bbet Casino knowing your limits are firmly in place. 21+ only.